Client Satisfaction Survey 2026

Thank you for your continued trust in us. We highly value your feedback, as it helps us improve our services and better meet your needs. Please take a few minutes to complete this short survey.

S1. Company Name

S2. Segment (which Infoline service or product do you use)

Q1. How satisfied are you with our services?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Q2. How would you rate our communication and responsiveness?

Excellent

Good

Average

Poor

Very Poor

Q3. How would you rate the quality of our delivered services/products?

Excellent

Good

Average

Poor

Very Poor

Q4. How satisfied are you with our ability to meet deadlines?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Q5. How well do we handle issues or complaints when they arise?

Very Well

Well

Neutral

Poorly

Very Poorly

Q6. How likely are you to recommend Infoline to your colleague or other organizations?

Scale: 10 (Extremely Likely) → 1 (Extremely Unlikely)

Q7. Are there any other thoughts or concerns or suggestions you would like to relay to Infoline?

Thank you for helping us improve.